Need help? Our support team is available for questions, account-related issues, technical concerns or general feedback. You can reach us via live chat, email or phone and we will guide you through registration, payments and withdrawals. For account-related matters please have your ID ready when contacting us. If you prefer phone support, mention your account ID and we will connect you to the correct team quickly. For urgent issues use live chat for fastest response.
| Department | Contact |
|---|---|
| Customer support | Email: [email protected]; Live chat 24/7; reply by email within 1 hour |
| General enquiries | Email: [email protected]; Payments and account questions; reply within 1 business day |
| Affiliate enquiries | Email: [email protected]; Partnership manager available Mon-Fri 09:00-17:00 |
| Phone | +44 20 7946 0852 |
| Working hours | Mon-Fri, 09:00-18:00 (UK time); Live chat 24/7 |
Email Support
Email is the preferred way to contact our support team for detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Please use a clear subject line and include up-to-date contact details so we can identify your request and reply without unnecessary delays. If we need any documents, our team will let you know.
Contact Form
Response Time
Support is available 24/7 through live chat and email. Most inquiries receive a response within one business day. If your request involves account checks, payment details or a more complex issue, it may take longer to review, depending on its nature. Please include the relevant details when contacting the team to help them assess your request.
Feedback
We welcome your feedback, suggestions or ideas to make the site better. Every message is read and considered by our team and used to improve games, promos and the overall user experience. Send thoughts any time - we review submissions regularly and act on common suggestions to make the site smoother and more enjoyable.